Held on December 9, 2020,

Salesforce Live: Sales & Service The key to growth is returning to basics - Toward a customer-centric business -

I took the stage at a panel discussion session.

"Corporate culture trumps strategy. Thinking about how management should operate in the VUCA era."

https://live.salesforcejapan.com/public/session/view/545?d=toyokeizai