Happy New Year. I sincerely hope that this year will be a wonderful one for you all. Thank you for your continued support this year.

In 2024, generative AI technology will beUsing RAG to drive business transformationThis has opened up new possibilities. Further evolution and full-scale business adoption are expected by 2025.Cinnamon AI's AI trends to watch in 2025We would like to introduce you to the following:

◇ The role and future of AI agents

An AI agent is an intelligent system that supports human task execution and decision-making by learning and making decisions autonomously. AI agents with autonomous characteristics act as a "connector" (1) that eliminates silos within a company, organizing information between departments across departments and encouraging collaboration.

Furthermore, as a management dashboard AI (②), AI agents will centrally visualize real-time management indicators and market data, eliminating information gaps and supporting quick decision-making not only in top-down but also in the field. By solving problems and improving efficiency in each field, AI agents will accelerate value creation throughout society and greatly transform our future.

① An accelerator to eliminate silos

AI agents are attracting increasing attention as "connectors" that strengthen collaboration between different departments and systems within a company.

AI agents that have a deep understanding of department-specific cultures and terminology can eliminate information silos (a state in which a system or organization cannot communicate with the outside world) and facilitate communication between departments. The key point is not just to "automatically obtain information," but to"Digest" information and present it in the format and at the time that the field needs itIn many companies, systems and data are still separated by department, but simply being aware of "cross-departmental uses" when introducing AI agents will make it much easier to connect information, accelerating organizational transformation. This effect will be particularly evident in complex projects and situations that require cooperation among global teams.

② The next-generation organizational image drawn by management dashboard AI

In many companies, top-down instructions and management policies do not reach the field level sufficiently, and vertical information sharing is stagnant, which is a major issue. Management Dashboard AI consolidates ever-changing business data and market trends on a single platform,An environment where everyone, from executives to front-line staff, can access the same information in real timeIt is attracting attention as a technology for building

Once this system is fully implemented, the gap that existed between "the world only the management sees" and "the reality only the field knows" will be eliminated, and the foundation for "dialogue" where each perspective can be shared will be established. This will result in two-way communication in which management strategies are quickly and accurately implemented and the voices of the field are smoothly fed back to the management.

Furthermore, as the Management Dashboard AI not only accumulates past data but also strengthens future prediction and simulation functions, it will enable more advanced risk management and opportunity creation in the decision-making process. Ultimately, by providing a unified perspective,Towards an organization where everyone can foresee the same "future" and voluntarily choose to act towards itThis is not just about introducing a tool, but it will play an important role in presenting a new form of management that will enable companies to achieve sustainable growth.

◇ Treatment of hallucination

A multifaceted approach to counter hallucination is effective. By combining various measures such as the use of the RAG Triad (RAG's hallucination evaluation index), introduction of agents, display of reference documents, collaboration between humans and AI, securing high-quality data, optimizing prompt engineering, continuous evaluation and improvement of models, introduction of ethical AI and ensuring transparency, it is possible to significantly reduce the risk of hallucination and realize reliable AI operation.

Taking these points into consideration and implementing a consistent approach across the organization will be the key to maximizing the benefits of AI and ensuring sustained success.

◇ "Autonomous decentralized DX" creates innovation on-site

In many companies, DX is being carried out in a centralized manner. Requests from the field departments go through the DX department and IT department, and then PoC is conducted before moving on to production development. Most companies have a process in place where the DX department manages all projects like this. However, this method means projects take years to progress, which is not suitable for today's business environment, where rapid response is required.

The three important elements are "RAG", "Agent Workflow" and "Data Platform".Autonomous decentralized digital transformationis.

By implementing autonomous decentralized DX, the workplace can make decisions quickly and make improvements autonomously. This will increase the speed and effectiveness of DX (according to the author's calculations).300 times fasterTo promote autonomous decentralized DX, it is essential to have a platform that can be used by AI agents and to develop human resources such as DX ambassadors who have a deep understanding of both on-site operations and DX. Enabling rapid decision-making and improvements on-site leads to efficiency improvements and innovation throughout the organization.

summary

How was it?

As I have written so far, 2025 will be a year in which the introduction of AI agents to companies will revolutionize existing business models, and their evolution will play an important role in various aspects of business. In addition, the promotion of autonomous decentralized DX and the use of RAG and agent workflows will enable rapid decision-making and improvements on-site, promoting innovation throughout the organization.

As a partner that draws out human creativity, AI will bring about increasingly greater changes in our future.

Finally, all of our employees would like to ask for your continued patronage in the new year. We wish you all good health and happiness.