Importing large amounts of unstructured documents such as manuals and design documents to enhance the utilization of internal knowledge
High-precision LLM streamlines business processes such as responding to inquiries and conducting sales activities

We have begun providing Cinnamon AI's proprietary RAG system, "Super RAG," to Payroll Co., Ltd. (Head office: Koto-ku, Tokyo; President and CEO: Tetsuya Yuasa; hereinafter referred to as "Payroll"), a company that provides BPO (Business Process Outsourcing) for payroll calculation operations.

Cinnamon AI's "Super RAG" will enable Payroll to "efficiently search" and "advanced knowledge utilization" of the large amount of unstructured documents, including diagrams and tables, handled by each department. For the time being, the company will promote its use in the following areas and aim to further streamline internal processes by expanding its implementation to multiple departments.

◇ Payroll's "Super RAG" usage example

● Improved accuracy of data searches from regulations, design documents, FAQ lists, etc.

"Super RAG," with its highly accurate unstructured document reading capabilities, can be applied to fast, highly accurate searches of large amounts of data held by companies. By significantly reducing the time spent searching for information, it creates an environment where employees can focus on their core business. In addition, "Super RAG" features an intuitive natural language interface similar to a large-scale language model (LLM), so it can seamlessly support daily work with simple operations, improving work productivity.

● Enhanced utilization of in-house knowledge through high-precision LLM

By utilizing "Super RAG," information can be extracted, integrated, and analyzed with high accuracy even from large volumes of unstructured documents. By making it easier to discover knowledge and relationships that have previously been overlooked, we hope to provide new perspectives and hints for groundbreaking business improvements.

● Promoting knowledge sharing and eliminating dependency on individuals

Knowledge accumulated and organized through "Super RAG" can be easily shared, reducing the risk of "personalization" that relies on specific individuals. This will improve the knowledge level of the entire organization, improve the efficiency of new employee training, and build a resilient organizational structure that can flexibly respond to sudden changes in personnel.

Cinnamon AI will continue to work with Payroll to promote the use of "Super RAG." Not only will it pursue further operational efficiency through "Super RAG," but it will also contribute to securing a competitive advantage in the industry by expanding its use among customers.

■ "Super RAG" is highly accurate and requires no tuning, and can handle complex documents including charts and graphs

Cinnamon AI's "Super RAG" is a proprietary AI product that allows you to build LLMs that analyze complex documents such as tables and figures and generate highly accurate answers without any tuning. It uses proprietary document analysis technology to perform advanced analysis of unstructured data, which is said to account for 80% of data held by companies and is unsuitable for data utilization, and enables optimal structuring according to content type*, enabling business automation through the generation of LLM answers using the RAG system. It provides a one-stop solution that enables highly accurate searches using a graph database that utilizes the relationships between content units within documents, and connectivity to various systems and applications through a simple UI and API.

Super RAG can be implemented in a wide range of business processes. For example, it can easily import large amounts of specialized documents such as financial statements, technical information, and internal regulations, and the LLM can quickly generate appropriate answers*. It can also be used for tasks that require specialized knowledge, such as responding to inquiries, creating business plans, writing reports, and predicting incidents, as well as for small-volume, high-mix operations that require tacit knowledge. *Response accuracy may vary depending on the type of document.

Complex documents including figures and tables that can be used with "Super RAG" (image)

■ Related pages
Cinnamon AI "Super RAG": https://cinnamon.ai/ai_model/super-rag/
Cinnamon AI "Super RAG" materials are available here Click here Please contact us at:

■About Payroll Co., Ltd.

Address: TOC Ariake East Tower 11th and 12th floors, 3-5-7 Ariake, Koto-ku, Tokyo
Established: April 1, 1989
Representative: Tetsuya Yuasa, President and CEO
Business: Payroll outsourcing business
Company website: https://www.payroll.co.jp/

Founded on April 1, 1989, Payroll has provided BPO (Business Process Outsourcing) for payroll calculations, primarily to large corporations, and is currently handling payroll calculations for 260 companies and 1.12 million employees (as of the end of March 2024). Payroll's general-purpose payroll calculation service, HR BPaaS, integrates its proprietary cloud-based HR and payroll software with payroll BPO, and is characterized by its high flexibility and scalability, as it supports complex payroll calculation logic specific to each customer while promoting the standardization of tasks common to all customers.
As Japan faces a labor shortage, Payroll will become a software infrastructure company that handles the highly specialized operational tasks of the HR department, creating an environment in which the HR department can focus on more strategic tasks.

*"Super RAG™" mentioned in this press release is a trademark of Cinnamon Co., Ltd.